WHAT DO WE DO?
FREQUENTLY ASKED QUESTION
How to release your content Worldwide?
The first thing , buy a Distribution package on Digitunes.in so that your account will be generated on the site. Once you have registered, you can order your first project. This step requires you to complete basic metadata for your film, pick the territories you want to sell in and give us information about the assets you are going to send us. If you have all of the information readily available this step takes about 15 minutes. Before submitting you’ll be asked to agree to our contract and terms of service. Once the project has been submitted, you will receive an estimate for the work to be done. Once the estimate is approved you will receive a link to our upload software, where you’ll be able to start sending files!
What is CC?
CC stands for Closed Captioning. CC is a text file that transcribes dialogue, sound effects, and music cues for the deaf and hard of hearing. The viewer can turn CC on/off while watching a film purchased from a digital retailer.
Closed captioning is a hard requirement for all orders for the United States. It is required by law to include closed captioning when distributing content in the United States.
Can I Provide My Own CC File?
Sure! If you already have a Closed Caption file for your film, then include this file in your order.
However, if you have never created Closed Captioning before, We strongly recommend having a 3rd party create the CC file for your film. We offer CC creation services for all orders.
What is Video on Demand (VOD) Distribution?
There are a few categories of retailers: TVOD, CABLE VOD, SVOD, AVOD, and FREE VOD. Most distribution professionals agree that you should explore your [digital distribution] opportunities in the following order:
The best way to understand VOD platforms is to divide them into categories:
- Transactional VOD (TVOD): Audience pays for individual videos on demand. Think iTunes, VUDU, Vimeo on Demand.
- Subscription VOD (SVOD): Audience pays a subscription fee for access to content. Advertisements are limited or nonexistent. Think Netflix, Amazon Prime, Hulu Commercial Free.
- Ad-Supported VOD (AVOD): Content is free to the audience with advertising. Think Hulu, YouTube, SnagFilms.
How long will it take to release film/series on platforms?
We recommend selecting a VOD start date at least 2 months after an order is submitted to us. Here’s why:
1. It takes us about 15 days to process all files and metadata for delivery.
- Please Note: Processing time could increase if we needs to request new files or metadata.
2. It takes retailers about a month to process all files and metadata.
3. We recommends a 1-month pre-order window for marketing if delivering a title to iTunes.
What happen if your film is rejected by Digitunes or the platforms?
This depends on the stage at which the title is rejected*:
- Logging – If we find an issue at the logging stage that can be corrected, you will have to fix the problem and resubmit your materials, at no additional cost.
- Quality Control (QC) – If we find issues that can be corrected during the QC process we will correct minor issues at no charge**. If we find that an issue is not correctable during QC, we will return your material and will ask for the corrected material.
- If your content passes our QC process but fails at the delivery stage or is rejected by Apple, we will not publish it again and arrange refunds if any.
Can i submit a short film?
Yes, we also accepts short films. A film that has a runtime less than 40 minutes is considered a short film. Currently, only iTunes, Google Play and Amazon accept short film content.
Whats does localization means?
Most territories will require localization of your content. Localization refers to closed captioning, subtitling and/or ratings and/or Censor Certificate required for distribution in a given territory.
Do you need a censor rating to make your film available on platforms?
Ratings are not required for most territories, including the US and Canada. The main countries that require ratings are: United Kingdom, Australia, New Zealand, Russia, Brunei, India, and South Africa. Rating requirements vary by platform.
You can read more about the processes to have content rated by individual boards on these websites:
- UK: bbfc.co.uk
- Australia: www.classification.gov.au
- New Zealand: fvlb.org.nz
- South Africa: www.fpb.org.za
- India: www.cbfcindia.gov.in
When will you receive your royalty payment?
The time it takes a retailer to remit your royalty payment to UvFlix depends on how the retailer structures their sales period. Retailers generally have monthly or quarterly sales periods.When a sales period ends, retailers take approximately 30 days to do their accounting and remit sales proceeds to UvFlix. In turn, UvFlix requires approximately 30 days for their own accounting before disbursing your royalty payment, though UvFlix will generally pay well-ahead of this 30-day period.Netflix remits to UvFlix quarterly installments with your first installment paid in the month following your title’s release on Netflix.For example, if your title goes live on Netflix in January, Netflix will typically pay UvFlix your first installment by the end of February and UvFlix will remit this payment to you no later than the end of March.Royalty Payments by RetailerUsing January 2016 as an example here is a chart showing time from sale to payment for all retail outlets.
|Retailer||Sales Period||Sale Date||Client Paid|
|Amazon Direct||Monthly ***||January 1st, 2016||May 31st, 2016|
|Amazon Instant Video – US||Monthly ***||January 1st, 2016||May 31st, 2016|
|Amazon Instant Video – UK/DE||Monthly **||January 1st, 2016||April 30th, 2016|
|DirecTV||Monthly||January 1st, 2016||March 31st, 2016|
|Dish||Monthly||January 1st, 2016||March 31st, 2016|
|Google Play||Monthly||January 1st, 2016||March 31st, 2016|
|Hoopla||Monthly||January 1st, 2016||March 31st, 2016|
|Hulu||Quarterly||January 1st, 2016||June 30th, 2016|
|InDemand||Monthly **||January 1st, 2016||April 30th, 2016|
|iTunes||Monthly||January 1st, 2016||March 31st, 2016|
|Microsoft||Monthly||January 1st, 2016||March 31st, 2016|
|Netflix||Quarterly||January 1st, 2016||March 31st, 2016|
|Sling||Monthly||January 1st, 2016||March 31st, 2016|
|Sony Entertainment Network||Quarterly||January 1st, 2016||June 30th, 2016|
|Steam||Monthly||January 1st, 2016||March 31st, 2016|
|Vimeo On Demand||Monthly||January 1st, 2016||March 31st, 2016|
|Vubiquity||Monthly **||January 1st, 2016||April 30th, 2016|
|Vudu||Monthly||January 1st, 2016||March 31st, 2016|
What happen if you offer your film on Amazon Prime?
A customer who does not have an Amazon Prime membership must pay to rent titles on the Amazon Video storefront. If you offer your film for rental (VOD), then customers must pay a certain fee to rent your title for 48 hours. If you also offer your film for Amazon Prime, then customers who have an Amazon Prime membership can stream your title for free on the Amazon Video storefront.
Can you offer your title for sale, rental, and prime?
Yes! You can offer your title on Amazon Prime and still offer your title for rental (VOD) to non-Prime customers and sales (EST) to all customers.
What is the central board of film certification (CBFC)?
The India Central Board of Film Certification (CBFC) is a statutory body under the Ministry of Information and Broadcasting that regulates the public exhibition of films under the provisions of the Cinematograph Act of 1952.
Films can be publicly exhibited in India only after they have been certified by the Central Board of Film Certification.
The board consists of non-official members and a chairman (all of whom are appointed by the central government) and functions with headquarters in Mumbai. The board has nine regional offices, one each in Mumbai, Kolkata, Chennai, Bangalore, Thiruvananthapuram, Hyderabad, New Delhi, Cuttack, and Guwahati. The regional offices are assisted in the examination of films by advisory panels. The members of the panels are nominated by the central government by drawing people from different walks of life for a period of 2 years.
The certification process is in accordance with the Cinematograph Act of 1952, the Cinematograph (certification) Rules of 1983, and the guidelines issued by the central government u/s 5 (B).
How do you find your title on iTunes?
Go here: https://linkmaker.itunes.apple.com/
How do you get paid?
Digitunes can disburse payments in the following ways:
- Bank Transfer
Can I distribute elsewhere while distributing through Digitunes?
Absolutely! Digitunes will never require content owners to distribute exclusively through Digitunes at any time. Digitunes provides content owners with a self-distribution tool, and at no time do we take any ownership of the content being distributed through us.
It’s your film, and we want to keep it that way!
How much will I make from Amazon Prime?
You will earn $00.10 for every stream over 6 minutes long.
What happen if i don't renew my film distribution plan with Digitunes?
Every order includes a contract with an automatic annual renewal fee of $750. This renewal fee kicks in two years after an order has been submitted to Digitunes for fulfillment and delivery. The renewal fee covers all of Digitunes’s yearly costs to disburse revenue for your film or web series. Without the renewal fee, Digitunes will remove an order’s title from every storefront on which it is currently being offered. Customers will then no longer be able to rent/purchase your title.
The renewal fees do not cover Netflix. Since it’s a negotiated deal, We will have to re-negotiate on your behalf. Because of this, the Netflix retailer will need to be ordered again on the Digitunes platform.
What do you have to deliver for film distribution?
We will need the following:
- Feature Film
- Artwork/poster and
- the closed captions (CC) file.
What file format do you want?
Your feature and trailer must be in ProRes 422 HQ format and can be uploaded with the rest of the assets through our system. You can also send us your files on a hard drive.
Here are technical specs for SD and HD submissions for features / trailers / TV episodes
HD VIDEO DELIVERY
- Apple ProRes 422 HQ
- QuickTime .mov
- 23.98, 24, 25, 29.97 fps
SD VIDEO DELIVERY
- Apple ProRes 422 HQ
- QuickTime .mov
- 720×480 or 720×486 (NTSC) 720×576 (PAL)
- 23.98, 24, 25, 29.97 fps
- 16 or 24-Bit depth
- 8CH (5.1 + Stereo) or 2CH Stereo
- 5.1 Surround audio (if available) – L, R, C, LFE, Ls, Rs
- 2.0 Stereo – Left Total, Right Total
CLOSED CAPTIONING OR SUBTITLE(S)
- closed captioning – .scc or .cap
- subtitles – .itt, .stl, or .srt
- 2000 x 3000 pi @ 75 dpi
- Layered .psd (art and title treatment/text) or .jpg
- No credit blocks, company logos, festival laurels, URLs, release dates, or any other promotional material.
What is Digitunes refund policy?
If your application for any of VOD platforms is not accepted, we will refund your submission fee, minus Rs 10,000 to cover handling charges.